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System Center Operations manager 2007 in Egypt

قُل لّوْ كَانَ الْبَحْرُ مِدَاداً لّكَلِمَاتِ رَبّي لَنَفِدَ الْبَحْرُ قَبْلَ أَن تَنفَدَ كَلِمَاتُ رَبّي وَلَوْ جِئْنَا بِمِثْلِهِ مَدَداً

Thursday, June 28, 2007

Troubleshooting Operations Manager 2007 Computer and Device Management Wizard

  • Check if all Operations Manager servers are running in RMS and all Management Servers
  • check the communication between all Operations Manager servers
  • check if you have firewall between Management server and the target machine
  • check if the agent is installed "MOM 2005 agent or OpsMgr 2007 agent"check if the discovery account is locked out , and has administrative rights on the tareget server or workstation
  • check if SQL Service Broker is or has been disabled by useing the following SQL query

SELECT is_broker_enabled FROM sys.databases WHERE name = 'OperationsManager'

if the value 0 , enable SQL Service Broker by stop the SDK, Config, and Health Services on the RMS, the Heath Service on any secondary management server, the execute the following statement:

If all the above was checked, do the following steps:

  • Run the discovery with different accounts
  • Restart All Operations manager service on RMS and management servers
  • Restarted the RMS Server and other management servers
  • Restarted the Database Server
  • Put the RMS Server into maintenance mode, and then removing it from maintenance mode

thanks to Mike Baiano and Cameron Fuller

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